Sharanya Raghunath is a Customer Service Agent hybrid and Technical Support Specialist at EROAD since July 2020. Additionally, Sharanya has been a Volunteer Website and Mobile App Developer with the New Zealand Cadet Forces since June 2018. Previously, Sharanya worked as a Technical Helpdesk Representative and in Administration at Smartpay Payments from July 2018 to April 2020, and as a Sales Assistant at Middlemore Hospital Books and Gifts Centre from July 2014 to June 2016, gaining experience in customer service, stocktaking, cash handling, and training new staff. Sharanya holds a Bachelor of Information Sciences from Massey University and has pursued various certifications including a Certificate in Adult and Tertiary Education and courses in UX design and Agile software development.
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