Jelena Ilic is a seasoned professional with extensive experience in project and change management within the banking sector. Currently serving as Delivery Manager at Erste Banka Srbija since October 2021, Jelena focuses on tracking delivery and coordinating cross-department teams for successful application releases. Previously held roles include Change Manager, where responsibilities included overseeing the Change Management Process and ensuring successful KPI outcomes, and Release & Deployment Manager, contributing to the bank's digital transformation initiatives. Prior experience at E smart systems d.o.o from December 2006 to October 2021 involved project management and sales specialization, where Jelena successfully led complex projects and achieved consistent sales targets. Educational qualifications include a degree in Finance, Banking, and Stock Exchange from Megatrend University, Faculty of Business Studies.
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