Bharat Sethi (Bob)

Bharat (Bob) Sethi is an experienced Principal Support Engineer currently serving at both Quest Software since May 1997 and ERwin, Inc. since April 2016. Responsibilities include mentoring team members, managing escalations, creating and editing Knowledge Documents, and providing training through various formats. Prior to their current roles, Bharat worked at Computer Associates from May 1997 to March 2016 as a Supervisor - Customer Support, where duties included assisting team members with challenging issues, supervising workflow, and providing user feedback to development teams. Involvement with ERwin dates back to 1997, showcasing a long-standing commitment to support engineering and customer success.