Oscar MacIas

Oscar Macias is currently the Coordinador de Soporte e Implementación al Cliente at Escala Saas since May 2021, leading the Customer Support team and overseeing various processes related to customer satisfaction and payment disputes. In addition, Oscar serves as a Psicólogo at Psicosoul and previously worked as a Especialista en Retenciones at Aprende Institute, focusing on client retention strategies for online courses. Prior experience includes a Supervisor role at CESER, where responsibilities encompassed managerial reporting, training, customer service, and the wellness of the workplace climate. Educational qualifications include a degree in Psychology from Fundación Universitaria del Area Andina, along with multiple diplomas in project management, mindfulness, neuroeducation, and neurolinguistic programming from various institutions.