Monica Cagnazzo

Monica Cagnazzo serves as the CRM Manager for Executive Education at ESCP Business School since December 2023, focusing on client database management and CRM training for internal teams. Previously, Monica held the position of CRM Manager and Marketing Automation at Farmitoo from April 2021 to May 2023, where responsibilities included managing Hubspot CRM, creating marketing campaigns, and enhancing cross-functional collaboration. In earlier roles, Monica contributed as a Sales & Account Manager and as an International Business Developer at Rakuten France, demonstrating strong performance in lead conversion and partnership negotiations. Monica's educational qualifications include a Master's Degree in International Trade and European Integration and a Bachelor's Degree in International Studies from Università degli Studi di Milano, supplemented by a recent certification in Webmarketing and Digital Project Management from VISIPLUS Academy.