Tara Astbury is a seasoned professional with extensive experience in customer experience and operations management, currently serving as the Senior Director of Customer Experience at eScribe since March 2014. Tara has played a crucial role in overseeing the strategic growth and daily operations of the Customer Experience team, focusing on efficient processes that align with business needs and customer expectations. Formerly, Tara held various positions at eScribe, including Director of Operations and Business Development Manager, where responsibilities ranged from establishing operational processes to facilitating client onboarding. Prior experience includes working as a Solutions Sales Architect at Toshiba of Canada and as an Account Executive at iCompass Technologies, showcasing a strong background in sales, training, and project management. Tara's educational background includes degrees in Computer Systems: Operations & Management, and Computer Systems & Business from Thompson Rivers University.
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eSCRIBE
eSCRIBE is a leading provider of cloud-based meeting management solutions, and the go-to-choice for public sector boards, committees and councils. Bridging the remote and in-person environments for a seamless meeting experience, eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency andtransparency. As hybrid meetings become the new normal for public meetings, eSCRIBE is essential to ensure continuity and effectiveness by integrating both virtual and physical meeting environments into a single, unified experience.