Hannan Ghafoor has a work experience that spans multiple roles and companies. In 2016, they worked as a Customer Service Representative at Rogers Communications until 2017. From 2017 to 2019, Hannan served as an Account Manager at Radiant Communications. In 2019, they joined eSentire as an Account Manager and later transitioned to the role of Customer Success Manager. Currently, Hannan holds the position of Senior Customer Success Manager at eSentire, starting from September 2021.
Hannan Ghafoor completed their Bachelor's degree in English and Philosophy from the University of Toronto between 2006 and 2011. In addition to their formal education, they also obtained several certifications. In June 2022, they obtained the CompTIA Security+ ce Certification from CompTIA. In December 2022, they obtained the CompTIA Cybersecurity Analyst (CySA+) certification, also from CompTIA. Hannan further expanded their skill set by completing the Level 1 Customer Success Foundations and Level 2 Customer Success Advanced certifications from Growth Molecules, LLC in January and February 2022 respectively.
September, 2021 - present
November, 2019
February, 2019