Heather Moretti is an experienced Senior Customer Success Manager at eSentire since September 2019, overseeing service delivery and fostering relationships with assigned customers to ensure retention and satisfaction. Previous experience at Micro Strategies Inc. spanned over 18 years, including roles as a Solutions Executive and Vendor Specialist, focusing on account retention, security solutions, and developing customer-specific offerings. Earlier career experience includes technical support at Exario Networks, where Heather managed hosting accounts and customer communications. Key strengths include managing complex projects, driving value through customer relationships, and identifying upsell opportunities.
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