eService Sp. z o.o.
Mateusz Bontruk is a skilled Systems Analyst currently employed at eService Sp. z o.o. since February 2024. Prior to this role, Mateusz served as Service Manager at ISS Facility Services Polska from June 2018 to December 2023, managing three service desks at UBS BSC Poland and ensuring service delivery, customer satisfaction, and financial management. Mateusz demonstrated leadership as a Team Lead within the Global Meeting Services Center, providing operational support and overseeing team performance. Earlier experience includes roles as Junior Shift Manager, Crew Trainer, and Crew Member at AmRest, alongside a Bachelor's degree in IT from Uniwersytet WSB Merito Wrocław. Continuous professional development has been pursued through Trailhead by Salesforce since June 2022.