Having co-founded the company with Don 15 years ago, Melissa has been the driving arm to institute a strategic support and services delivery methodology defined by incomparable customer service and superior execution. Melissa has more than 20 years of experience in service delivery and this is her third time bringing to life an operational model from the ground up. Her 400+ client portfolio span all sectors with a specific niche in federal and state. She oversees all operations and strategic partnerships and shapes the company vision, driving customer and employee success. She also lives bicoastal except hers are the gulf of Mexico via San Antonio and the Potomac.
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