Pankaj Parnoal

Pankaj Parnoal is an experienced GRC Analyst currently employed at Esko, specializing in the design and implementation of ITIL/ITSM best practices, reporting, and process management. Prior professional experience includes roles at NTT DATA Global Solutions Corporation as an Account Service Operations Senior Analyst, where Pankaj contributed to change management processes and facilitated design thinking workshops, and at IBM India Private Limited as a Technical Service Consultant. Previous positions also include Technical Support Analyst at Compass BPO Pvt Ltd and Customer Service Representative at [24]7. Pankaj holds a Bachelor of Engineering degree in Electrical, Electronic and Communications Engineering Technology from Visvesvaraya Technological University.