Adelina Santiago

Adelina Santiago possesses extensive experience in the banking and financial services sector, currently serving as Branch Manager at ESL Federal Credit Union since December 2021. Prior roles include Customer Call Center Manager at Canandaigua National Bank & Trust, managing a high-volume team handling 800-1600 customer calls daily, along with responsibilities for customer inquiries and online account assistance. Adelina also held the position of Assistant Branch Manager at First Niagara Bank and gained early management experience as Store Manager at Wet Seal, Inc. Educational background includes an Associate's degree in Criminal Justice from Keuka College and a Local Diploma from Irondequoit High School.