Gary Ghiggeri, Jr. is a Customer Experience professional with 25 years of experience dedicated to delivering exceptional customer interactions. Currently serving as the Director of Support at ESO, Gary leads a technical support team to enhance customer service across multiple products. Previously, as a Customer Experience Senior Manager at Prominence Health Plan, Gary managed a team of over 100 employees and established a workforce management team to improve operational efficiency. Gary's expertise spans E-Commerce and Healthcare, where they have consistently crafted customer-centric strategies and driven organizational growth. Gary earned a Bachelor of Arts in Political Science and Government from the University of Nevada, Reno.
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