ESO takes electronic patient care reporting to the next level with the industry’s most advanced, workflow-friendly patient documentation software for emergency medical services, fire departments, and hospitals.

Software

The Austin office focuses on organizational development, customer success, marketing, and product management for EMS and healthcare.

Austin

ESO's headquarters in Austin, TX, United States

The Heredia office focuses on diverse project management, technical support, talent acquisition, and sales development.

Heredia

Eric Beck

Cortney Johnson

Sam Brown

Tera Ricker

Kristin Agnelli

Dennis Michalis

Susan Young

Senior Vice President Of Sales

Joe Hannah

Associate Product Owner

Chris French

Garth T.

Erica Holland

P. P.

Brent Myers

Robert Munden

Brandon Martinez

The Software Development and Engineering team at ESO is responsible for designing, building, and maintaining innovative patient documentation software tailored for emergency medical services, fire departments, and hospitals. This multidisciplinary team, composed of software engineers, frontend developers, integration engineers, and cybersecurity specialists, collaborates to ensure seamless integration, robust performance, and a user-friendly interface while enhancing the security and reliability of the software solutions. Their efforts aim to improve patient care reporting workflows and overall operational efficiency in critical healthcare environments.

Software Development and Engineering

This department provides assistance and solutions for technical issues encountered by users, ensuring smooth operation of systems and software.

Technical Support

This department focuses on managing client relationships and ensuring customer satisfaction through dedicated account oversight.

Account Management

This department focuses on overseeing the development, marketing, and lifecycle of products to meet customer needs and drive business success.

Product Management

This department focuses on designing, developing, and maintaining software solutions and applications.

Software Engineering

This department focuses on ensuring customer satisfaction and the successful adoption of products and services.

ESO

Org chart

Teams

Software Development and Engineering

Technical Support

Account Management

Product Management

Software Engineering

Customer Success

Offices

ESO

Org chart

Teams

Software Development and Engineering

Technical Support

Account Management

Product Management

Software Engineering

Customer Success

Offices

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