Kim Barney

Kim Barney, MS has a diverse work experience spanning multiple roles and companies. Kim is currently the Vice President of Customer Success & Support at ESO since July 2022. Prior to this, they worked at Wellabe from 2016 to 2022, where they held various positions including Chief Administrative Officer (CAO), AVP New Business & Acquisition, and Director of Customer Experience. At Wellabe, they focused on maximizing operational efficiency and impact, implemented artificial intelligence technology, and led new business development initiatives. Before Wellabe, Kim worked at Businessolver from 2013 to 2016, where they served as an Assistant Vice President, Participant Services and an Employee Engagement Consultant & Team Lead. In these roles, they directed a large staff body, led department restructuring, and developed training programs. Earlier in their career, Kim worked at Whitfield and Eddy, PLC as a Training and Development Manager, responsible for training strategy and execution for the entire firm.

Kim Barney, MS has a Master of Science (M.S.) degree in Adult Learning & Organizational Performance, with a specialization in eLearning Design, which was obtained from Drake University. This degree was completed from 2009 to 2012.

Furthermore, Kim Barney holds a Bachelor of Arts (B.A.) degree in Business Administration, Management and Human Resources, which was obtained from Upper Iowa University. This degree was completed from 2002 to 2009.

Additionally, Kim Barney has obtained a Customer Experience Innovation Certification from Northwestern University in 2021.

Furthermore, Kim Barney has acquired a Workhuman Certified Professional certification from Workhuman in May 2022.