Stephanie Cunningham

Team Lead Of Customer Onboarding at ESO

Stephanie Cunningham has a diverse work experience spanning various industries and roles. Stephanie is currently working at ESO as the Team Lead of Customer Onboarding, where they lead a team of Fire and EMS Onboarding Coordinators and focuses on providing excellent technical customer onboarding experiences. Prior to this, Stephanie held positions at Texas Line of Duty Death Task Force as the Family Peer Support Coordinator, where they provided support services to the loved ones of first responders who died due to suicide. Stephanie also worked at Meadows Mental Health Policy Institute as a Communications Specialist, responsible for managing messaging on social media, facilitating website updates, and supporting press release rollouts. Additionally, Stephanie has experience at Texas Commission on Environmental Quality, where they served as a Program Coordinator for Texas Environmental Excellence Awards and as a Natural Resources Specialist, managing recycling programs and coordinating environmental education and outreach activities. Stephanie also has experience as a Volunteer EMT at ESD 9 and as a Research Assistant at The University of Texas at Austin, participating in primary research studies and studying neuroendocrine control of reproduction.

Stephanie Cunningham received their Bachelor of Arts (B.A.) in Biology, General from The University of Texas at Austin, where they studied from 2008 to 2011. Before attending UT Austin, Stephanie completed their initial years of undergraduate education at Campbell University from 2006 to 2008, although the specific degree and field of study are not provided. In terms of additional certifications, Stephanie obtained the Crisis Care During Traumatic Grief certification from Crisis Response Care in November 2020. In April 2020, they also obtained the QPR Gatekeeper certification from 22KILL. In August 2018, Stephanie earned the NAMI Homefront certification from NAMI. Furthermore, they obtained the Mental Health First Aid certification from Integral Care-Austin, TX in 2017.

Links

Timeline

  • Team Lead Of Customer Onboarding

    January, 2023 - present

  • Senior Implementation Coordinator

    November, 2022

  • Onboarding Coordinator

    November, 2021