Marc Downes has a diverse work experience spanning over several industries and roles. Marc started their career in 1989 as an Account Executive at Hamilton Watts International in Australia. Marc then played rugby for the Powerhouse Rugby Club in Melbourne from 1989 to 1991. In 1992, Marc worked as an Account Manager in London for SBS and later as an Account Manager for Euro Systems International in New York City. From 1996 to 1999, they served as a Member at Vistage International. In 2010, Marc became a Coach at Fairfield Rugby Club, working with various age groups and programs until 2015. Marc also coached the Fairfield University Men's Rugby team from 2014 to 2022, achieving notable victories and championships. In 2015, Marc founded e:solutionsOne, where they served as the Managing Director, assisting ServiceNow customers with their vision and strategy. Most recently, in 2022, they joined Yale University as an Assistant Coach for the Yale Men's Rugby Club.
Marc Downes completed their education history as follows:
From 1983 to 1987, Marc attended Kingston University, where they earned a Bachelor of Science (Honors) degree in Business Accounting & Finance, with a field of study in Finance.
Prior to that, from 1975 to 1981, Marc attended Emmbrook, where they completed A & O Levels (now known as GCSEs).
In addition to their formal education, Marc has obtained several certifications. In 2022, they completed the "2021 Banking Overview Partner Enablement Training Content" at ServiceNow. In 2021, they also completed the "CMDB and CSDM Rome Pre-sales Accreditation Delta Training Course Completion," the "Rome Release Preview for Workplace Service Delivery (WSD) Content Completion," and the "Workplace Service Delivery (WSD) Rome Pre-sales Accreditation Delta Training Content Completion," all at ServiceNow. In 2020, Marc completed the "Partner Sales Specialization: Customer Service Management Certification Completion."
Furthermore, Marc has a certification as a "USA Rugby Certified Level 200 Coach," although the institution and exact year of this certification are not provided. Additionally, Marc has a certification listed as "SNOW Presales" without further information on the institution or completion date.
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