Clinton Groome

Clinton Groome has a wealth of experience in operations and support services within various companies such as Conn3ct, Protocall one, and Iglo Group Limited. He has led teams to deliver technology-enabled solutions, improve customer engagement, and achieve key performance indicators. Clinton has also successfully managed contracts in the CPG/FMCG & government verticals, launching multi-lingual centers, and redesigning self-service websites to enhance the customer journey. His roles have involved improving quality ratings, achieving SLAs, reducing operating costs, and consistently delivering results.