Arnoud Kuipers

Arnoud Kuipers is an experienced professional in customer service and business training, currently serving as Teamleider Servicepunt ICT en Bedrijfsvoering ICT at Espria since January 2022. As an author and inspiring speaker, Arnoud focuses on transforming clients and employees into ambassadors, promoting word-of-mouth marketing, and fostering customer-centric thinking within teams while balancing commercial objectives. Previous roles include Personal Business Trainer at 123aftersales™, Manager Klantenservice at bonprix, and Customer Manager at de Persgroep Nederland. Notable achievements include winning "Beste buitendienst 2006" at Unilever and "Beste digitale winkel 2004." Arnoud holds degrees in professional training and coaching, retail management, and advanced sales skills, and has pursued further education at Nyenrode Business University and Global Knowledge Netherlands.