Ellen Annetts has held various roles at ESP Utilities Group Ltd since August 2018, currently serving as the Head of Business Change and previously as Continuous Improvement Manager, Customer Operations Manager, Operations Fulfilment Manager, Trainee Design Support Engineer, Technical Administrator, and Operations Administrator. In these positions, Ellen has facilitated organizational change, optimized processes, enhanced service offerings, and managed customer operations and team performance. Prior experience includes a position as a Student Ambassador at the University of Surrey, a Recruitment Placement at Design Bridge, and a Sales Assistant role at Wyevale Garden Centres. Ellen holds a Business Management BSc from the University of Surrey and has completed GCSE and A Level qualifications at Freman College.
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