ESP Utilities Group Ltd is licensed to operate gas and electricity networks by the industry regulator Ofgem and has helped thousands across the country to make the connection. 

We operate the on-site infrastructure for new housing developments, for industrial and commercial premises and for communities not previously connected to the national natural gas network. Currently around 270,000 gas customers are connected to the network through pipelines operated and managed by ES Pipelines.

The principal customer groups we serve are:

Residential – extending the gas network to existing homes (also known as Infill), as well as adopting infrastructure for New Housing developments. 

Industrial and Commercial - we look carefully at each proposal to develop innovative solutions to extend the network even where previous attempts have failed.

Utilities

ESP Utilities Group

ESP Utilities Group's headquarters in Leatherhead, United Kingdom

Madeline Thorne

Kevin O'Connor

Simon Loh

Liam McAvoy

Paul Miles

The Pricing Team at ESP Utilities Group is responsible for developing and managing pricing strategies for gas and electricity network services. This includes setting competitive rates for residential infill projects, new housing developments, and industrial and commercial connections. The team ensures pricing is aligned with market conditions, regulatory requirements, and corporate financial goals, while analyzing data to forecast and optimize pricing models to maximize profitability and customer satisfaction.

Pricing Team

This department focuses on managing customer fulfillment and providing operational support to ensure efficient service delivery.

Customer Operations

The Operations Management team at ESP Utilities Group oversees the effective and efficient functioning of gas, electricity, and water networks for residential, industrial, and commercial customers. This team ensures the reliable delivery of utilities, manages infrastructure projects, and ensures compliance with industry regulations. They play a crucial role in maintaining high service standards and fostering the development of innovative solutions for network expansion and optimization.

Operations Management

This department focuses on identifying and pursuing growth opportunities within the industrial and commercial sectors.

Business Development

This department provides strategic direction and overall management for the organization.

Executive Leadership

The Legal & Compliance Team at ESP Utilities Group ensures the company's operations adhere to legal and regulatory standards, including industry-specific guidelines monitored by Ofgem. This team provides legal counsel, manages compliance programs, and oversees sustainability initiatives to mitigate risks and promote ethical business practices. The team works on contracts, resolves legal disputes, and develops policies to support the company's infrastructure services for residential, industrial, and commercial customers.

ESP Utilities Group

Org chart

Teams

Pricing Team

Customer Operations

Operations Management

Business Development

Executive Leadership

Legal & Compliance Team

Offices

ESP Utilities Group

Org chart

Teams

Pricing Team

Customer Operations

Operations Management

Business Development

Executive Leadership

Legal & Compliance Team

Offices

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