Jackie White is a customer-oriented and strategic leader with extensive experience in customer service operations. Currently serving as the Head of Customer Operations at ESP Utilities Group Ltd, Jackie has a proven track record of formulating and executing effective customer service policies, enhancing customer satisfaction, and managing service delivery for strategic partnerships. Previously, Jackie held significant roles at LeasePlan, including Head of Customer Services, where they were recognized as a top performer and contributed to notable improvements in efficiency and customer engagement. Jackie's leadership has consistently driven continuous improvement and strengthened relationships with key stakeholders across their career.
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