Gordon Koontz is an experienced Cisco VOIP Telephony Engineer currently working at Esse Health since May 2021, where responsibilities include managing Cisco Unified Communications systems. Previously, Gordon served as a Cisco VOIP Engineer at Bunzl Distribution NA from January 2015 to May 2021, leading the telephony engineering efforts for Cisco Unified Communications. Prior roles include NOC Specialist III at XO Communications, Cisco VOIP and Voice Technology Analyst at NC A&T State University, Telecommunications Analyst/Technician at Guilford County Schools, and Voice Analyst at Furnitureland South, Inc. Gordon holds education credentials from North Carolina Agricultural and Technical State University and Guilford College.
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