Jessica Toledo

Jessica Toledo is a highly experienced professional in service delivery management and SAP consulting, currently serving as a Senior Service Delivery Manager at ESSENCE since November 2020. Prior to this, Jessica held various roles including SAP Services Manager at Cast group and PMO Coordinator at Capgemini, with a focus on managing client relationships, service delivery performance, and SAP demand management for multiple high-profile clients. Jessica's earlier experience includes significant technical roles at Accenture Brasil and Nortel Networks, alongside an academic background in Computer Science and a postgraduate degree in IT Project Management.