We believe in strengthening customer relationship through service optimization. Our continuous improvement methodology coupled with predictive analytics, delivers differentiated services, providing our clients with a competitive edge. Since customer support is a critical human touch point for eCommerce companies, Essence KPO enables revenue enhancement by maximizing each opportunity.
Essence KPO offers a Knowledge Process Outsourcing & remote sourcing (KPO) model that combines front office contact center and back-office processes called integrated KPO.
Our innovative outsourcing & remote sourcing services are currently being used to support financial services worldwide.

ESSENCEKPO

CA Vijay Gadhvi

This department focuses on managing and enhancing relationships with customers while developing strategies for global engagement.

ESSENCEKPO

Org chart

Teams

Customer Relations

Offices