Giulia Fiorista

Giulia Fiorista is an experienced service designer currently working as a Lead Service Designer at Essense since February 2022, focusing on human-centered design for digital services and products. Prior to this role, Giulia held positions as a Senior Service Designer at SPARCK, where contributions were made to the Industrial Net Zero Funding Service for the Department of Business, Energy and Industrial Strategy, and as a Service Designer at NHS Scotland, leading projects related to end-of-life care and cancer services. With a background that includes user experience design at ClassForKids and visual design at Future Cities Catapult, Giulia has demonstrated expertise in user research, workshop facilitation, and cross-departmental collaboration. Giulia's academic qualifications include a Master’s degree in Design from The Glasgow School of Art and a Bachelor’s Degree in Industrial and Product Design from NABA Nuova Accademia di Belle Arti.