Bibi Kool is currently the Manager Customer Journey at Essent, where they apply their expertise to enhance customer experiences. Previously, Bibi held the position of Lead Developer & Product Owner at innogy SE and served as a Senior Strategic Marketeer and Business Intelligence Analyst at Essent. Their career also includes experience as a Research Assistant at Rotterdam School of Management, Erasmus University, and work as a self-employed fashion model. Bibi's diverse background combines technology, marketing, and strategic analysis.
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