Rachael Tillis has over 20 years of experience in the mortgage and technology sectors, beginning as a Mortgage Specialist at Marine National Bank of Jacksonville and progressing to leadership roles across various organizations. At Ellie Mae, Rachael served as a Senior Customer Success Manager, overseeing customer communications and support. Subsequently, Rachael held positions such as Vice President of Origination Technology at EverBank, where responsibilities included overseeing project methodologies, driving strategic projects, and managing IT lending systems. Currently, Rachael is the Director of Release Management at Essentials, having also held an Associate Director position at Freedom Mortgage. Expertise encompasses release management, customer success, project management, and operational improvements in the mortgage industry.
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