Cathy Thurston

Cathy Thurston has been serving as the Branch Manager for the West Point Branch of Essex Bank since January 1994, overseeing branch operations and consumer lending while managing a team of three associates. With a strong background in customer service, Cathy previously held roles such as Customer Service Associate and Financial Service Associate, focusing on account opening, cross-selling, and customer relations. Before joining Essex Bank, Cathy worked at Dominion Bank as a Customer Service/Teller Trainer, where responsibilities included training new hires and creating procedural documentation. Cathy holds an Associate's degree in Business Administration and Management from Rappahannock Community College and a High School Diploma from Middlesex High School.