Lee Abel is an experienced IT professional with a diverse background in service management and technical support. Presently the Service Desk Manager at Essex County Fire and Rescue Service since May 2018, Lee oversees a team of analysts to ensure operational efficiency for fire and rescue IT services. Prior to this role, Lee served as a Home Improvement Specialist at Abel Home Improvement Services and held various positions at Telegraph Media Group and Associated Newspapers, including Service Delivery Manager and Customer Services Shift Manager. Lee began a career in IT at Marconi Radar Systems Ltd, working as a Database Administrator and Electronics Technician. Educational credentials include studies at Chelmer Institute of Higher Education and training at Marconi Radar Systems Ltd.