Massiel Chaves

Massiel Chaves is a Senior Business Analyst and Project Manager at Establishment Labs since August 2023, where involvement in the agile development team focuses on creating innovative digital products and managing stakeholder engagement. Prior experience includes serving as a Senior Analyst in Agile Projects at Coopeservidores Nova Hub and holding the role of Executive in Digital Solutions at Coopeservidores, emphasizing the development and coordination of digital projects under the Agile philosophy. Earlier roles include Business Executive at MB Creditos, Executive of Renting and Leasing at Nissan y Audi, and Head of Customer Service at Belcorp Costa Rica. Massiel also provided freelance communication consulting services and has a strong academic background with a Master's degree in Organizational Communication and a Bachelor's degree in Public Relations from the Universidad Interamericana de Costa Rica.