Emilio Patricio Lopez Ruiz

Emilio Patricio Lopez Ruiz is an IT professional with extensive experience in technical support and system administration. Currently serving as an IT Technical Support Coordinator at Estafeta Mexicana since October 2021, Emilio previously held roles such as Ingeniero de Calidad TI/Tester Jr. QA and Support Analyst at TOTTO, where responsibilities included technical support and management of various network services. At ADT Security Services, Emilio worked as an IT Service Analyst, focusing on the administration of telecommunication systems and ticket resolution. Emilio holds a degree in Computer Systems Engineering from Tecnologico de Estudios Superiores de Ecatepec, along with certifications in Design Thinking, Scrum Master project management, and User Stories from CertiProf.