Omar Mustafa

Omar Mustafa is a Senior Technical Team Leader at Estarta Solutions, currently proficient in crafting Excel dashboards for team tracking and delivering technical training on Cisco Webex devices. Additionally, Omar has experience as an Escalation Specialist, triaging escalated cases and validating each case thoroughly. As a Cisco Cloud Engineer, Omar provides technical support for Cisco Webex software to customers across diverse regions, handling high-impact issues effectively. In their previous roles, Omar was part of an Incubator Program at Estarta Solutions and worked as a Network Engineer at Pioneers Academy. Omar holds a Bachelor's degree in Computer Information Systems from Balqa Applied University.