Dean H.

Dean H. is a highly experienced professional in the telecommunications field, currently serving as Platform Operations Supervisor at Estech Systems, Inc. (ESI) since October 2015. Dean's expertise encompasses back-end troubleshooting, internal network engineering, and customer support for VoIP services. Prior roles at ESI include Customer Support Level 3 Lead and Customer Support Level 3 - Network/Transport, focusing on network and transport issues. Dean's career also includes significant contributions at Mondo, Primus Software Corp., Ericsson, and Nortel, where responsibilities ranged from supporting LTE/VoLTE implementations to ensuring the readiness of GSM/UMTS hardware and software for field deployment. Dean’s educational background includes studies at Texas A&M University and Richland Community College, complemented by a high school diploma from L.V. Berkner High School.