Emily Kelley is a Site Reliability Engineer at The Estée Lauder Companies Inc. since November 2021, focusing on designing, implementing, and maintaining scalable infrastructure while optimizing resource utilization. Prior to this, Emily served as a Support Engineer, providing customer service for API projects and developing protocols for third-party vendors. Experience includes working as an Application Support Specialist at Vermont Systems, where outstanding customer support ratings were achieved, and as a Quality Assurance Specialist at Haemotologic Technologies, ensuring laboratory records were accurate and complete. Emily's education includes a Master's in Software Development from Maryville University of Saint Louis, a Computer Software Engineering Bootcamp from Burlington Code Academy, and various certifications in software development and machine learning.