John Rooney is an experienced professional with a background in customer relations and technical support. Currently serving as a Senior Technical Analyst and previously as a Service Desk Analyst at esure Group since June 2009, John has developed strong communication skills and the ability to address IT incidents effectively. John's expertise includes managing GDPR queries and processing Data Subject Access Requests as part of a Customer Relations & DSAR Executive role. Prior experience includes positions as a Customer Support & Sales Specialist, Bar Staff at Celtic Football Club, Retail Assistant at HMV Retail Ltd, and Mail Sorter at Royal Mail.
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