Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.

Logistics & Supply Chain

Royal Mail

Royal Mail's headquarters in United Kingdom

Alistair Cochrane

Martin Seidenberg

Charles Pilgrim

Hayley Jones-Penny

Jenny Hall

Mark Amsden

Mick Jeavons

Jourik Hooghe

Michael Findlay

Maria Da Cunha

Sarah Hogg

Keith Williams

Lynne Peacock

This department is responsible for the collection, processing, and delivery of mail and packages.

Postal Services

This department manages all aspects of the delivery process, ensuring efficient transport and distribution of goods.

Delivery Operations

The Operations Management Team at Royal Mail is responsible for overseeing the efficiency and effectiveness of postal and courier services. This team coordinates daily operations, manages personnel, ensures compliance with safety standards, and implements performance metrics to enhance service delivery. By fostering collaboration across various operational segments, they strive to optimize processes and improve customer satisfaction.

Operations Management Team

This department is responsible for sorting and handling mail and parcels efficiently.

Mail Operations

This department focuses on managing and enhancing customer operations to ensure efficient service delivery and support.

Customer Operations

This department focuses on providing support and coordination for operational processes and communication.

Royal Mail

Org chart

Board & advisors

Teams

Postal Services

Delivery Operations

Operations Management Team

Mail Operations

Customer Operations

Operations Support

Offices

Royal Mail

Org chart

Board & advisors

Teams

Postal Services

Delivery Operations

Operations Management Team

Mail Operations

Customer Operations

Operations Support

Offices

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