Karen Logan-Hay

Karen Logan-Hay is an experienced consumer psychologist currently working at esure Group since March 2024. Prior to this role, Karen held multiple positions at esure from July 2018 to May 2023, including Speech/Interactions Analyst and Planning and Business Insight Analyst. Karen's career includes significant research experience as a Research Assistant at the University of Central Lancashire, focusing on improving police facial composites. Previous roles include Customer Advisor at The Silver Line Helpline and support roles with Lancashire Constabulary, Blackpool Council, and Hexagon Care Services, emphasizing a strong commitment to vulnerable populations and social support. Karen holds a Master of Science in Occupational & Organisational Psychology from Northumbria University and a Master of Science in Clinical Health Psychology from the University of Strathclyde, along with a BSc in Forensic Psychology from the University of Central Lancashire.