Amy O'Reilly is an experienced professional currently serving as a Change Business Partner and Business Analyst at ESW since January 2022. Prior to this role, Amy worked at RSA as an Operational Excellence CI Business Partner from February 2019 to January 2022, and at 123.ie in various positions including Change Control Coordinator, Administration/Referrals Agent, and Customer Care Phones Agent from June 2015 to February 2019. Earlier experience includes roles at PANDORA, where Amy advanced from Sales Assistant to Supervisor and ultimately Assistant Manager between November 2011 and June 2015. Amy holds a Bachelor's degree in Environmental Biology from University College Dublin and is currently enhancing skills in Change Management at ProSci, alongside qualifications in Lean Six Sigma and Project Management from DCM Learning, as well as a Visual Retail Display Certification and APA in Insurance.
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