Eric Marmon

Director Of Client Success at ESW

Eric Marmon has a diverse work experience spanning various industries. Eric began their career as an Editor at Bleacher Report, where they were responsible for editing sports articles. Eric then moved on to positions such as Lead Content Writer and Content Manager at Ajax Union, where they managed a team of writers and handled content for numerous clients. At LocalVox - A Vivial Company, Eric served as a Success Manager and Onboarding Manager, creating an onboarding process and acting as the main point of contact for clients. Eric also held the role of Content Manager at LocalVox, overseeing web content creation and managing copywriters. Eric later worked at Experian as a Client Relationship Manager, handling approximately 60 client relationships across industries. Eric then joined Crisp Thinking as a Key Account Manager, providing proactive account management in social media moderation and monitoring. Eric served as the Director of Client Services at Statista Global, where they were responsible for the entire North American Client Services team and designed a comprehensive client services process. At Thirstie, they held the role of Director of Client Success & Communications, managing a team and fostering relationships with over 60 clients. Currently, Eric is the Director of Client Success at ESW, leading the account strategy for ecommerce retail clients. Eric ensures clients meet profit objectives and negotiates favorable commercial terms and agreements. Throughout their career, Eric has demonstrated strong leadership, team management, and client relationship skills.

Eric Marmon has a Master of Arts - MA degree in Election and Campaign Management from Fordham University Graduate School of Arts and Sciences. Eric obtained this degree from 2019 to 2021. Prior to that, they earned a Bachelor of Arts (B.A.) degree in English & Creative Writing from Hofstra University, where they studied from 2005 to 2009. Eric Marmon completed their high school education and received a High School Diploma from Richard Montgomery High School between 2002 and 2005. Additionally, they have obtained several certifications, including a University of Michigan - edX Verified Certificate for Successful Negotiation: Essential Strategies and Skills, an IBM edX Verified Certificate for Agile and Scrum Fundamentals, an IBM: edX Verified Certificate for AI for Everyone: Master the Basics, an edX Verified Certificate for Citizen Politics in America: Public Opinion, Elections, Interest Groups, and the Media from HarvardX, and an edX Verified Certificate for Leading With Effective Communication (Inclusive Leadership Training) from edX. The dates of the certifications are not provided.

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Previous companies

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Timeline

  • Director Of Client Success

    April, 2022 - present