Genn H. currently serves as the Service Coordinator at ET Group since January 2024, a leading Canadian integrator of comprehensive audio-visual services and solutions, recognized with the Great Place to Work® 2024 certification in Canada. Previously, Genn held the position of Sr. Analyst for Carrier Cost at Rogers Communications from June 2015 to July 2023, where responsibilities included the validation of enterprise and retail invoices, dispute management with vendors, and tracking circuit life-cycles. Genn initially worked as an Order Coordinator/Delivery Specialist at Rogers Communications, efficiently managing complex customer orders, maintaining customer relationships, and overseeing installation projects for over 2,500 work-from-home agents across various regions.
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