Benjamin Johnson

Ben Johnson has over 15 years of experience in operations and management within the contact center industry. Currently serving as the Assistant Vice President of Operations at Etech Global Services since June 2010, Ben has held various leadership roles including Sr. Director of Operations and Director of Operations. Responsibilities include overseeing multiple business units such as medical collections, inbound customer service focused on sales, compliance auditing for technical universities, and outbound sales initiatives. Prior to Etech Global Services, Ben held positions at Suddenlink Communications as a Tech Support Supervisor and at Alliance Data as a Bilingual Sales and Service Supervisor. Ben's educational background includes studies at Tyler Junior College.