JJ

Jignesh Joshi

Operations Leader

Jignesh Joshi has extensive experience in customer support and operations, currently serving as Operations Leader at Etech Global Services since June 2016, with previous roles as Team Leader and Assistant Team Lead. Prior to this, Jignesh held the position of Manager Customer Support at Sachar Gaming Pvt. Ltd., overseeing multiple channels of customer interaction. Experience at Hutchison 3G involved working in customer relations, managing inbound and outbound support, and handling complaints, while roles at Tech Mahindra and Symantec focused on complaint management and technical support. Jignesh began a career with Sutherland Global Services, providing technical assistance for various regions. Educational qualifications include a Bachelor of Arts in Sociology from the Royal College of Arts Science & Commerce, Mumbai.

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