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Melissa M. Rivera

Client Success Manager at Etek International Corporation

Melissa M. Rivera's work experience includes a role as a Client Success Manager at ETEK International Corporation, starting in February 2023. In this position, they assigned, coordinated, and monitored pending activities for different service areas, ensuring the fulfillment of defined objectives within the scope of service.

Before that, Melissa worked at Media Commerce Partners from November 2020 to January 2023. Melissa held various roles, including an Ejecutivo Postventa E-BUSINESS, a Gestora de implementación, and an Asistente de aseguramiento. In these positions, they were responsible for tasks such as initiating, tracking, and coordinating work orders for product and service installations, scheduling implementation projects, and creating reports for assurance analysts.

Melissa also has experience as a Promotor de ventas at Bavaria - Colombia, where they worked from April 2016 to September 2017.

Overall, Melissa M. Rivera has demonstrated their ability to manage client success, coordinate implementation projects, and create reports and schedules during their professional career.

Melissa M. Rivera's education history begins in 2014 when they attended the Servicio Nacional de Aprendizaje (SENA) and obtained a degree in Tecnología en Análisis y Desarrollo en Sistemas de Información, specializing in Administration and analysis in systems development. Melissa then pursued further education at the Universidad del Quindío from 2016 to 2020, where they completed a degree in Financial Administration, focusing on general finance. Currently, Melissa is enrolled at the Universidad Autónoma de Occidente, pursuing a specialization in Digital Business Management, which they are expected to complete in 2023.

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Timeline

  • Client Success Manager

    February, 2023 - present