Michel Carolina Ramírez Ortiz

Client Success Manager at Etek International Corporation

Michel Carolina Ramírez Ortiz has a diverse work experience in various companies and roles. Michel Carolina is currently working as a Client Success Manager at ETEK International Corporation, starting in June 2022. Prior to this, they worked at Olimpia IT, where they held the position of Security Lead from September 2017 to May 2022. Michel Carolina also worked as an Ingeniero Ciberseguridad III at Olimpia IT from June 2015 to August 2017, providing support to internal and corporate clients and managing security equipment. Before joining Olimpia IT, Michel worked at Mnemo as an Ingeniero de Operaciones SOC from July 2014 to May 2015, focusing on information security and incident analysis. From July 2013 to July 2014, they worked at Digiware as an Operador líder SOC, handling security incidents and vulnerabilities. Prior to that, they were a Profesional Operativo de Infraestructura Descentralizada at Banco Agrario de Colombia from February 2013 to June 2013, providing IT support to internal clients. Michel also gained experience as an Estudiante en Práctica at Claro Colombia Soluciones Fijas from June 2012 to December 2012, and as a Control de Calidad/Bodega at Modamar S.A.S - Saha Swimwear from February 2012 to May 2012.

Michel Carolina Ramírez Ortiz's education history is as follows:

- In 2017, they attended Olimpia IT and completed a course in GCIH: GIAC Certified Incident Handling, focusing on information and computer security.

- In 2016, they studied at SGS Colombia and became an Internal Auditor for ISO 27001:2013, specializing in information security.

- From 2014 to 2016, they enrolled in UNIR - La Universidad en Internet and earned a Master's degree in Computer Security.

- In 2015, they attended World Training Colombia and obtained the ITIL Foundation v3 certification, focusing on information technology management and support services.

- Lastly, from 2008 to 2013, they studied at Universidad Santo Tomás, where they obtained a Bachelor's degree in Telecommunications Engineering.

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Timeline

  • Client Success Manager

    June, 2022 - present