Lencia Senegal, MBA, has demonstrated extensive experience in client relations and management across multiple industries. Currently serving as a Client Relations Representative at Ethos since January 2015, Lencia is responsible for quality control investigations, B2B sales, and ensuring optimal customer service. Previous roles include a Teller at Capital One and a Manager Trainee at Tower Loan, where Lencia oversaw delinquent accounts and staff training. Early career experience includes positions as a Certified Cashier and Office Cashier at Brookshire Grocery Company, and a Children Mentor at Boys and Girls Club El Camino Real. Lencia holds an MBA in Human Resources Management from LSU Shreveport and a B.S. in Business Administration from Northwestern State University. Additionally, Lencia was a licensed Private Investigator in Louisiana from 2018 to 2022.
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