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Anne Bibb (She/Her)

Co-Founder & Chief Operating Officer at Ethos Support

Anne Bibb is the Co-Founder and COO of Ethos Support, a rapidly growing provider of outsourcing customer support services. With over two decades of experience in the BPO industry and remote work strategies, Anne leads operations, service delivery, human resources, finance, and IT departments to drive operational efficiency and enhance the overall customer experience, delivering exceptional customer experiences globally. A recognized thought leader, she hosts the Unexpected Journey™ Podcast and has been featured in Forbes. Her expertise has earned her accolades, including being named a Customer Experience Influencer by CXNetwork. Anne's passion for operational excellence helps to drive Ethos Support's growth and success.

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Peers

Blair Wilen

Co-Founder & Chief Executive Officer

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Work style

How I prefer to work

Remote

My communication style

  • Casual
  • positive
  • direct
  • transparent
  • genuine

My pet peeves

  • Micromanagement
  • pessimism
  • disrespectfulness

Fun fact

I love to travel, and the workcation is my best friend.

Personal Q&A

  • What's the best professional advice you ever received?

    You should always share your knowledge in the process of training your replacement. Gatekeeping is not a leadership trait.

Timeline

  • Co-Founder & Chief Operating Officer

    Current role

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