Dante Klüver is a seasoned professional in the transportation and logistics sector with extensive experience in air freight operations. Currently serving as Manager of UAE & Operations Center at Etihad Airways since 2018, Dante successfully integrated service delivery and the cargo contact center, achieving 90% positive resolutions from over 127,000 contacts annually. Previous roles include VP Cargo Business Unit at Talma Servicios Aeroportuarios S.A., where Dante led a significant cargo unit and introduced performance metrics that captured a 60% market share. Additional advisory positions at IDR and Guidepoint focus on consultancy in air freight logistics, while earlier experience at Avianca Cargo included directing cargo operations across Latin America. Dante's educational background includes an MBA from ESAN Graduate School of Business and various certifications from CENTRUM PUCP and IATA.
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