Etihad Airways
Harry Hamer is an experienced professional in ground service and airport operations, currently serving as the Manager of Ground Service Policy & Compliance and previously as Manager of Business Performance - Global Airports at Etihad since September 2019. Hamer's responsibilities focus on ensuring compliance with safety, regulatory, and operational standards, while also contributing to training material and identifying performance improvements through global station assessments. Prior experience includes serving as Airport Standards & Systems Advisor at Virgin Australia from August 2013 to August 2019, where Hamer designed and implemented policies and processes for Ground Operations, enhancing airport experiences through innovative technology. Hamer's career also includes roles such as International Duty Manager and Guest Services Operator. Hamer holds a Bachelor of Business in Management from Swinburne University of Technology, completed in 2020.
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Etihad Airways
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Etihad Airways is the second-largest airline and flag carrier of the UAE, after Emirates.