Ishrat Noor Khan

Ishrat Noor Khan currently serves as the Manager of Quality, Budget & Business Support at Etihad, a position held since September 2021, after previously fulfilling the role of Manager Budget & Contracts. Prior experience includes working at dnata from June 2019 to August 2021 as Operations Manager for the Contact Centre, overseeing Dubai Operations with a focus on performance management, customer experience, and cost management. Ishrat's extensive background at Etihad Airways spans from April 2006 to June 2019, with various roles including Manager Performance, Technical Support Controller, and Team Leader Operations. Earlier experience includes a role as an Agent at HCL Technologies from June 2004 to July 2005.